b) Support worker knowledge and skills   

Introductory knowledge

All support workers working with people with ABI need:
a) An introduction to ABI - which could be the Self-Study Module 1. An Introduction to ABI
b) An introduction to appropriate ways of working with people with ABI - which could be Module 2 Working with people with ABI


Two common situations for support workers are:
a) Building rapport with people with ABI and
b) Dealing with behaviours arising from cognitive impairments.

For practical tips see for example:

TOOL 2: Conversation tips
TOOL 4: Strategies for dealing with specific cognitive changes
TOOL 13: WHS & Participant Risk
TOOL 14 Professional boundaries
TOOL 16: Essential survival tips for working with people with ABI

More In depth knowledge

Support workers may also need more in depth knowledge around:

Promoting skills for independence
Understanding and managing cognitive changes
Understanding and managing behaviour changes
Sexuality after an ABI

There are Self-study modules and Toolkits available at Although the information has been developed for traumatic brain injury (TBI) is also relevant for the majority of sudden onset ABIs'.

The following self-study modules may be particularly useful to support workers.

2: Communication
3: Promoting skills for independence
4: Understanding and managing cognitive changes following an TBI
5: Understanding and managing behaviour Changes following an TBI
6: Sexuality after an TBI : issues and strategies
9. Mobility

The following Toolkits may also be particularly useful:

A. The Next Step: Transition from Children's Services to the Adult World
B. Working Together Promoting Independence